Privacy policy
Thank you for visiting our website, owned and operated by Funsquare Pty Ltd. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or interact with our services. By using this site, you agree to the terms of this policy.
We take your privacy seriously and are committed to protecting your personal information.
Effective Date: April 2026
Information We Collect
We collect personal information that you provide to us directly, such as when you:
- Place an order or create an account
- Contact us via email or our contact form
- Subscribe to our newsletter
- Submit an NDIS enquiry
This information may include your name, email address, phone number, mailing address, and payment details.
We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing behaviour. This helps us improve our website and understand how visitors use it.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders, returns, or enquiries
- Send marketing communications (with your consent), which you can opt out of at any time
- Improve our website, products, and services
- Comply with legal obligations
Third-Party Services
We use trusted third-party services to help us operate our business and provide a better experience. These include:
- Shopify: Our e-commerce platform, which processes and stores order and customer data
- Google Analytics: To understand website traffic and visitor behaviour
- Meta (Facebook/Instagram): For advertising and conversion tracking
- Afterpay: For buy-now-pay-later payment processing
- Reviews.io: For collecting and displaying customer reviews
- Cloudflare: For website performance, security, and geo-location services
These services may collect or receive information as needed to perform their functions but are not permitted to use your personal data for their own purposes beyond providing services to us.
Cookies & Tracking
Our website uses cookies and similar technologies to:
- Keep your shopping cart active during your visit
- Remember your preferences
- Analyse website traffic and usage patterns
- Deliver relevant advertising
You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
Disclosure of Personal Information
Funsquare Pty Ltd will not sell, rent, or trade your personal information. We may share your information with:
- Third-party service providers who assist us in operating our business (as listed above)
- Shipping carriers to fulfil your order
- Law enforcement or regulatory bodies, if required by law
- In connection with a business sale, merger, or acquisition involving Funsquare Pty Ltd
Your personal information may be processed and stored in Australia or other countries where our service providers operate. By using our site, you consent to this transfer.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Sensitive details such as credit card numbers are encrypted and processed securely. However, no data transmission over the internet can be guaranteed to be 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please email us at hello@funsquare.com.au.
Use of This Site by Minors
This website is intended for use by individuals aged 18 and over. If you are under 18, please only use this site with the supervision of a parent or guardian. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@funsquare.com.au.