Lay-by Terms and Conditions

Play Couch

 

This page outlines the terms and conditions of our lay-by agreement. By entering into a lay-by agreement with us, you agree to abide by these terms and conditions, as well as the applicable Australian Consumer Law requirements. Please read these Terms carefully before proceeding with a lay-by. Lay-by orders are only available for Australia.

 

Deposit

  • A 10% deposit is required for each lay-by order, which is non-refundable.
  • The deposit must be paid within 5 business days to secure the lay-by. Failure to do so may result in cancellation of the lay-by order.

Cooling off period

  • There is a 7-day cooling-off period during which you can cancel your lay-by and receive a full refund. This cooldown period commences upon payment of the deposit.

Term

  • The standard lay-by term are 90 and 180 days. If you require a longer term, please email us at hello@funsquare.com.au after placing your order. 

Payments

  • Payments are made via bank transfer
  • After paying the deposit, all future lay-by payments are flexible, allowing you to make payments in the amount and frequency to suit you.
  • All lay-by payments must be completed by the specified final day, which can be found on your lay-by invoice.

Cancellation

  • If you decide to cancel your lay-by after the cooling-off period, we will refund all amounts paid except for the non-refundable 10% deposit (if outside of the initial 7 day cooling off period).
  • Lay-by cancellation can be requested via email at hello@funsquare.com.au or via webchat.

Delivery

  • Goods will not be dispatched until full payment has been received.
  • Once full payment has been received, goods are dispatched within 5 business days unless otherwise requested

 

 

Australian Consumer Law requirements:

 

  • In addition to these terms, your lay-by agreement is also subject to the requirements of Australian Consumer Law
  • Your rights under the Australian Consumer Law, including guarantees and remedies for faulty or unsatisfactory goods, are not affected by these Terms.

 

By initiating a lay-by with Funsquare, you acknowledge that you have read, understood and agree to these lay-by terms and conditions. If you have any questions or concerns, please e-mail us at hello@funsquare.com.au or use our website webchat.